Problems with SumTotal LMS loading Presenter Course

Oct 21, 2011

I have a client you uses the SumTotal LMS.  They are telling me that the course will not load.  Is there anything different you have to do for this LMS?  When they rename the Index_lms.html file to index.html it will load but not find the course to play.

We have other clients who use SABA and it loads every time.

1 Reply
Peter Anderson

Hi Todd and welcome to Heroes!

Sorry about the issue they're experiencing. I'd recommend taking a look at this helpful article from Articulate's Word of Mouth blog. It discusses some useful tools for troubleshooting Articulate and LMS issues:

http://www.articulate.com/blog/9-ways-to-troubleshoot-articulate-lms-issues/

Let me know if that resolves your issue...

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