Publish Error for Presenter 13 file with Engage Interaction in it
Mar 20, 2014
Hi All,
I have a Presenter 13 file and it contains a Labelled Graphic Engage interaction in it. Now this file was originally created with Presenter 09 and published without any hiccups. But now that I am trying to re-publish the file using presenter 13, it is giving me error messages. The system just crashes every time I publish it.
Having published almost 100 files in the same manner, I figured that the only difference between this file and other 100 files is the presence of Engage Interaction. So I removed the engage interaction slide and the file published absolutely fine.
So there is a problem with the engage interaction. I am not sure what the problem is. I even checked that I have the latest update installed (march 4)
Can anyone please help?
Regards,
Payal
3 Replies
Hi Payal!
Could you package your course and submit it to us to have a look at?
Thanks a lot Leslie. I just submitted the case.
Actually a minor update since I last wrote about the problem. When I tried to publish this specific file without engage slide, I still got the error. The file that I have submitted contains the engage slide as well.
Looking forward to your inputs.
Thanks,
Payal
Thanks Payal for the update
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