After having upgraded to a new computer, running Window 10, I am consistently crashing on two large courses [185,000 & 215,000 k]
I have reinstalled Studio 13, restarted countless times, looked for SmartArt, deleted quizzes and tests, copied the content in a new file and both courses crash on the last slide [which has nothing on or in it.]
I'm sorry to hear about the issues with your course. To help troubleshoot could you tell us a bit more about how and when it's crashing? If it's that final slide with nothing on it, are you able to delete/remove it from the course and allow it to work successfully? Did you confirm you're on the latest update of Presenter '13 Update 7? Have you also reviewed the steps here?
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Hi Deb,
I'm sorry to hear about the issues with your course. To help troubleshoot could you tell us a bit more about how and when it's crashing? If it's that final slide with nothing on it, are you able to delete/remove it from the course and allow it to work successfully? Did you confirm you're on the latest update of Presenter '13 Update 7? Have you also reviewed the steps here?
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