I am having a weird problem with a presentation I have designed in studio 13. It contains some quizzes and engagements and works great in preview. When I publish it, it suddenly messes up the order of the slides and the tabbed interactions are missing the contents on every other tab! I have tried moving all the files from dropbox onto my desktop and re-published, I have also gone through the 'repair' process for studio 13 to no avail.
Sorry to hear about the trouble you're having - sounds strange that it only happens after publishing.
Does this happen if you create a new presentation, or does this seem to be specific to this particular project?
Are you viewing the published output files locally, or are you uploading to a web server or LMS?
If you're viewing your published files locally, this may be the problem. If you view a published Studio '13 or '09 presentation on your local hard drive or send it to someone else to view on their local hard drive, you'll encounter security restrictions from the computer, web browser, Flash Player, and network that'll cause various features of your content to fail.
To properly test your published content and share it with others, upload it to the environment for which it was published. Please review the article below for more information:
If you do not have access to a web server or LMS for testing, you could try using SCORM Cloud.
Another option would be to use our Tempshare server. Just keep in mind that this server is only available for testing content - it is not officially supported by Articulate and all content will be removed automatically after 10 days.
You're always welcome to try out Articulate Online, as well - it's available for a free 30 day trial.
If you're uploading to a web server or LMS, please try clearing your browser cache. If that doesn't help, try viewing the project in a different web browser.
Here are the download links for the most popular browsers, just in case you don't have them:
1 Reply
Hi Chris and welcome to the community!
Sorry to hear about the trouble you're having - sounds strange that it only happens after publishing.
Does this happen if you create a new presentation, or does this seem to be specific to this particular project?
Are you viewing the published output files locally, or are you uploading to a web server or LMS?
If you're viewing your published files locally, this may be the problem. If you view a published Studio '13 or '09 presentation on your local hard drive or send it to someone else to view on their local hard drive, you'll encounter security restrictions from the computer, web browser, Flash Player, and network that'll cause various features of your content to fail.
To properly test your published content and share it with others, upload it to the environment for which it was published. Please review the article below for more information:
Tips for Managing Project Files
If you do not have access to a web server or LMS for testing, you could try using SCORM Cloud.
Another option would be to use our Tempshare server. Just keep in mind that this server is only available for testing content - it is not officially supported by Articulate and all content will be removed automatically after 10 days.
You're always welcome to try out Articulate Online, as well - it's available for a free 30 day trial.
If you're uploading to a web server or LMS, please try clearing your browser cache. If that doesn't help, try viewing the project in a different web browser.
Here are the download links for the most popular browsers, just in case you don't have them:
Let me know if you still have trouble viewing your content after trying the suggestions above.
Thanks!
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