I've installed Studio '13 and the updated Studio '13 to my home computer. I have installed the same versions on my work computer but the system tells me that I exceeded my licenses and so I can't activate my product. Is it because I downloaded the updated Studio '13 version too? Was I supposed to uninstall Studio 13 and then install the updated version? I thought I could have it on two machines?
3 Replies
Hi TJ! Yes, you should be able to have the product on two machines. Reach out to our support team here for resolution of this issue.
Leslie, thank you! I emailed the support team and they fixed my situation
within 30 minutes!! Talk about great customer service!!
Glad to hear that they took such great care of you TJ! Thanks for sharing :)
This discussion is closed. You can start a new discussion or contact Articulate Support.