I need to restrict users from clicking the next button in Presenter until my slide or Engage interaction completes. I'm able to set most slide properties to accomplish this, except for with the Engage Interactions. In those, the user can click next as soon as the step begins and not have to wait for the audio to complete. Any help is appreciated.
Happy to help! There are a couple of places you may want to check. The first and obvious one is the Engage slide properties within PowerPoint. You can change this option to force the user to go through the steps.
The second area to check is the Interaction Properties within Engage. You can check here to ensure the presentation has the Prev/Next buttons and is played back according to your preference.
Let me know if you're still unable to control advancement and we'll troubleshoot further!
Thanks for your help. The Engage slide properties within PowerPoint have always been set to "After viewing all the steps." and I've tried all three Playback modes with previous/next buttons checkbox unchecked and checked. It's either not recognizing the Engage slide properties or I've set something in the overall slide properties that's overriding. The next button is deactivated until the audio and narrations complete in the regular PowerPoint slides, so I'm good there. The only issue seems to be with the Engage interactions. No matter what settings I change, if the prev/next buttons are showing the user can click through before audio finishes. And even if I am in linear playback mode with slide properties set to "view all steps", the user can just click right through the slide and advance onto the next slide as fast as they can click. Thanks for your reply. Any other help is greatly appreciated.
Thanks for sharing those screenshots and providing clarification! One last thing you can try is in the slide properties, underneath the Purpose title, change Advance to Auto instead of By user.
Thanks for your help. I changed to Auto and nothing changed, so I submitted a support case. This conversation really helped me provide whoever picks it up with some good detail, though. So thanks again!
5 Replies
Hi Chris,
Happy to help! There are a couple of places you may want to check. The first and obvious one is the Engage slide properties within PowerPoint. You can change this option to force the user to go through the steps.
The second area to check is the Interaction Properties within Engage. You can check here to ensure the presentation has the Prev/Next buttons and is played back according to your preference.
Let me know if you're still unable to control advancement and we'll troubleshoot further!
Thanks for your help. The Engage slide properties within PowerPoint have always been set to "After viewing all the steps." and I've tried all three Playback modes with previous/next buttons checkbox unchecked and checked. It's either not recognizing the Engage slide properties or I've set something in the overall slide properties that's overriding. The next button is deactivated until the audio and narrations complete in the regular PowerPoint slides, so I'm good there. The only issue seems to be with the Engage interactions. No matter what settings I change, if the prev/next buttons are showing the user can click through before audio finishes. And even if I am in linear playback mode with slide properties set to "view all steps", the user can just click right through the slide and advance onto the next slide as fast as they can click. Thanks for your reply. Any other help is greatly appreciated.
Hi Chris,
Thanks for sharing those screenshots and providing clarification! One last thing you can try is in the slide properties, underneath the Purpose title, change Advance to Auto instead of By user.
I'm wondering if this is overwriting the Engage slide. If that doesn't help, feel free to share your PowerPoint file with a support engineer, and we can take a closer look at why it's moving forward without going through the interaction!
Thanks for your help. I changed to Auto and nothing changed, so I submitted a support case. This conversation really helped me provide whoever picks it up with some good detail, though. So thanks again!
Awesome, Chris. I appreciate you contacting the support team and sharing that you did so.
I linked this conversation for your support engineer as well. You should be hearing from someone soon.
Welcome to E-Learning Heroes by the way!
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