Resume Feature - Mac and Firefox issue Aug 24, 2011 By Dave Newgass Hello, I have a client that is using a Mac with Firefox. He is having a problem in that he can't resume the modules he is leaving in our Moodle 2.0.4 setup. Has anybody else run into a similar issue? I need a little direction... Many thanks, Dave
Phil Mayor Hero over 12 years ago08/24/11 at 3:38 am (UTC) Dave, ensure he has updated flash on firefox. see if he is getting the message to resume. You really need to get a Mac to test this! If you can send me a link I am happy to see if it resumes when I get home, sorry left my Mac at home today Phil
Phil Mayor Hero over 12 years ago08/24/11 at 3:38 am (UTC) Also check which version of firefox he is using
Dave Newgass Author over 12 years ago08/24/11 at 3:53 am (UTC) Thanks Phil, That may be an option....BTW, do you have a extra Macbook Pro laying around I can have? Can you PM your personal email address so I can send you details on how to log on. Cheers, Dave
Dave Newgass Author over 12 years ago08/24/11 at 4:26 am (UTC) OK...he states he is already updated. So the beat goes on. -Dave
Phil Mayor Hero over 12 years ago08/24/11 at 4:39 am (UTC) does he get the resume message? Has he already completed the module? Does moodle show any resume data for him, perhaps his browser connection timed out before it could pass the resume data back to moodle
Phil Mayor Hero over 12 years ago08/24/11 at 4:40 am (UTC) Also get him to try in safari or chrome, if he has resume data on moodle it should fire via safari or chrome
Dan Marsden over 12 years ago08/24/11 at 3:34 pm (UTC) also make sure forcecompleted and forcenewattempt aren't set in the Moodle SCORM settings
7 Replies
Dave, ensure he has updated flash on firefox. see if he is getting the message to resume. You really need to get a Mac to test this!
If you can send me a link I am happy to see if it resumes when I get home, sorry left my Mac at home today
Phil
Also check which version of firefox he is using
Thanks Phil,
That may be an option....BTW, do you have a extra Macbook Pro laying around I can have?
Can you PM your personal email address so I can send you details on how to log on.
Cheers,
Dave
OK...he states he is already updated. So the beat goes on.
-Dave
does he get the resume message? Has he already completed the module? Does moodle show any resume data for him, perhaps his browser connection timed out before it could pass the resume data back to moodle
Also get him to try in safari or chrome, if he has resume data on moodle it should fire via safari or chrome
also make sure forcecompleted and forcenewattempt aren't set in the Moodle SCORM settings
This discussion is closed. You can start a new discussion or contact Articulate Support.