running into issue with ppam file upon download of product

Feb 20, 2020

I am an existing Articulate customer who needed to download the product to a new laptop this morning. Upon doing so, the Articulate.ppam file has been flagged as malicious. My security department asked me to provide you with this link -

There is some urgency to this as it looks like PowerPoint won't open because the ppam file is missing.


5 Replies
Joshua Crigger

Hi Denise & Janelle,

I talked with our development team. It seems our use of Visual Basic for Applications (VBA) inside of Microsoft Office is what is causing this false positive in the reports.
We'll work with the Anti-Virus vendors to clear this up. I'm not sure how long that will take, but I'll update you soon with an update.

In the meantime, if your IT team will allow you to allowlist the file that will enable you to use Presenter 360 again.

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