Shape outline got cut off after Publish

Hi Surapa, and welcome to Heroes!

I can't tell if you used transparency on your body rectangle, but if you did, check out this troubleshooter for a possible solution:

http://www.articulate.com/support/presenter09/kb/?p=3068

If that doesn't do the trick, please feel free to Create an Articulate Presenter Package and upload the zip file to us so that one of our support engineers can take a close look. You can submit your case here:

http://upload.articulate.com/

Please include the url for this thread, and leave your case number here so that I can follow it personally. Thanks!

Hi Peter,

Thank you for the quick reply.  I check the transparency and I did not have one.  It's just a regular white background with some shadow. 

I uploaded the Articulate Presenter Package to the support and the case number is 00259369.

url for this thread   http://community.articulate.com/forums/t/8055.aspx

Thanks,

Surapa

Hi Surapa,

By any chance, do you have a wipe animation applied to your rectangle?

http://www.articulate.com/support/presenter09/kb/?p=442

Hi Peter,

No I don't have any animation applied to it at all.

For future reference, here is the solution sent by our support staff...

[You should be] able to fix the issue by saving the shape from the Slide Master as a picture. Here’s how: 

1. On the slide master, select the main layout then right-click the shape, and select Save as Picture. 
2. Save the shape as an image. PNG or EMF formats are recommended to retain transparency. 
3. Delete the shape. 
4. Insert the image in its place. 
5. Publish your presentation. 

Is that working for you, Surapa?

Hi Peter...that works!  Thank you.

Surapa

That's a good work around, but any idea what might be causing that?