slide navigation is locked which shouldnt be

Hello there,

In presenter 13, in a webcast i created, navigation its restricted so users can not move to another slide however, after viewing, they should be able to proceed by clicking next. I published for lms and when I click the html file on my pc, it works fine. When i upload the scorm within the lms and view it, it shows the navigation is locked. I have replaced the zip file, cleared my cache it is still locked, user cant advance. How can i unlock it? Why is it locked in the first place? When you try to click next, the lock icon displays and the slides cant advance.

Please help,

 

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