Some employees are not receiving credit for courses
Oct 24, 2011
Has anyone ran into an issue where some employees are receiving credit for a particular course and some are not when all of the employees are doing the same action?
This is happening for a course where there is not a quiz, that requires a particular % in order to receive credit, embedded into the course, it is just a "review" quiz. There is not any flash movies inserted into the course; it is just a basic PPT with a Quizmaker "review" at the end of the course.
The course is set to give the employee credit after reviewing a certain amount of slides. The course, at this time, is linear so there is not a chance the employee could be missing a slide.
Our employees all have the most current Flash Player installed on their computers, any idea as to why this issue is occurring?
I have tried republishing the course before just in case there was some kind of bug occurring.