Steps To Do With A New PC and your Articulate Software/Projects/Te

Apr 18, 2011

Just wondering if there is a single document or resource here (or if someone has created their own version and is willing to share ) on what to do when one gets a new PC and you want to transfer all your Articulate settings, files, templates, etc., over to the new PC.

Like uninstall the suite, back up files, reinstall the suite, etc. but with a little more specificity and discussing all the products in the suite.

It's an issue that we see here in our company from time-to-time.  It's on our to-do list to supply for our users but it'll take a bit for us to get to.  So, hoping someone may already have this.    

13 Replies
Brian Batt

Hi Gerry,

Please try the method below:

1.  Make copies of your Articulate projects by using the "Send to Articulate Presenter Package" feature:

2.  Copy your player templates, color schemes, logos, playlists, and presenters from your old computer to your new one:

(Note:  When you open your Engage interactions on your new computer, its color scheme will automatically be added to the appropriate directory.  For more information, see:

3.  Transfer your software license from one computer to another:

4.  Extract your project files from step 1 onto your computer. 

5.  Copy your player templates in Quizmaker to your new computer by using the method below:

     a)  Open the quiz file in Quizmaker '09.

     b)  Click the Player Templates button on the toolbar.  (The player template you have shared with them will be selected.)

     c)  Click the Edit button.

     d)  When the Player Template Builder opens, simply click the OK button to save the template to the local computer.

     e)  Click the Close button to exit the Player Template Manager.

(Note:  This can be done on as needed basis.  The Player Template is already saved in the quiz file itself.  This process is only necessary if you want to use the same player template on a new quiz)

6.  Enjoy Articulate on your new computer!


If you're working on a project and you notice that the Player Template shows as In Project, use the method described in the link below to save the Player Template to your computer:

Finally, if you find that the link between your quizzes and interactions is broken, you can use the Project Beacon add-on to automatically relink them to your presentation:

Gerry Wasiluk

Two more things . . .

1) Make sure you have your Articulate licenses numbers before you get the new PC.  Go back to your activation e-mail from Articulate if you need to.  If you don't have that, contact Articulate support or go to Help, About in each of the packages and copy the serial numbers there.  (Neat feature of clicking on them there and the serial number gets copied to your clipboard.)

2) Back up any ancillary original images, documents, graphics files, other non-Articulate source files, etc., for your projects.  Restore to your new PC after.

Gerry Wasiluk

Brian Batt said:

Hi Gerry,

Thanks for adding those items.  I really appreciate it!

NP!   Hope it helps!

Here, when we get a new PC, our My Documents folder on the old PC gets migrated over to the new PC.  However, we still preach being safe, especially for any critical project that you may be working on or in the future. 

An extra backup never hurts.  And sometimes the backup is done way before the new PC comes so any interim work can get lost.

And folks forget all the time about their templates so the info you provided here is really helpful.

Thanks, Brian!

Ashley Schwartau

So we just set up a new computer and moved 100 gb of client files over to it and we copied all of the templates and such over to the new one. We did not package each and every project into a Package because we literally have hundreds of them. 

When we opened Articulate 09 on our new computer, none of our existing templates showed up, even though we copied them into the correct folder location. 

Will they only display if each and every project has been packaged up as in step 1? 

This discussion is closed. You can start a new discussion or contact Articulate Support.