strange squares in dotted lists

Hello everyone,

I am writing to show you my problem with a presentation and I hope you could give me some hints.

I have a pptx file to be converted to flash with articulate presenter 5.

I manage to do that, but I experience a couple of problems with dotted lists:

- when the background is not white, at the end of each entry of the list, there is a square (it seems to mean to me "new line")

- when a custom dot is used (I use the picture of a leaf), the flash player shows strange and not aligned black dots

Thank you for your attention, I hope someone may help



14 Replies
Brian Batt

Hi Marco,

I'm not sure what is causing that issue.  I would suggest you submit a case by following the steps below.

Please create an Articulate Presenter package, then upload the zip file to our server. You can review how to do this here: 

Send to Articulate Presenter Package – Articulate Presenter ’09 Help

Upload the resulting zip file from your computer to our server using this upload form: 

Articulate Support - Upload Your Files for Review 

Please be sure to include a description of your issue, your version of PowerPoint, version of Windows and version of Presenter '09 which you can find in Help and Support -> About Articulate Presenter. Please also include the URL for this thread so we can follow up with you in the forums.

marco xxx

hi Brian,

I do not think I can do that, it is copyright protected material and it belongs to the people I am working for.

I use ppt 2007, win xp sp3, articulate 5. I will try using different fonts, animations and ways to make the lists instead, even if I thought all this stuff were supported by default...

Thanks the same.


Brian Batt

Hi Marco,

It's too bad that you can't send the files over.  You may want to try repairing your installation of Office.  Sometimes, you can get funky results with a corrupt installation of Office.  Please use the following method to repair your Microsoft Office installation:

Lou O

Other than doing a "stop over" in Notepad like this......

1  Copy your text (in Flash or werever)
2  Open notepade and paste it in to Notepad (remove any odd characters etc...)
3   Select all the text in Notepad, copy it (yes you will need to copy everything from Notepad, even though it's the same thing you pasted there from someplace else)

4  Now paste the Notepad tect  in to PP.

You're sort of using Notepad as a stopover (or filter if you prefer that term) to get rid of any formatting associated with the original text.

Maybe it will help?

James Brown

Marco -- I would say you have a space character or a character that is not recognized by articulate. I have seen this issue in other software where I'm writing a character in a text editor such as word  and then I copy and paste it into a different application. I have seen apostrophe's replaced with single quotes or vise versa. I have also seen the dash character and bullets don't come over as bullets and I get a pipe symbol instead. By copying and pasting from notepad you are in essence removing the formatting implied by the other application which causes the fonts to appear correctly in the other application. That's why Lou's solution works.