Hi - I am creating an elearning with video, interactions, audio, quizzes in Studio 13. It seems behave / work differently between 2 browsers - internet explorer 111 and Firefox. Why is this?
Hi - thanks for getting back to me. The problem seems to have disappeared. Will send you my package if it reappears.
Another problem I am experiencing is the following:
I have a number of videos of me in my elearning shot using my laptop webcam. I have shot myself using Replay and Quicktime. These work fine when I view them exported to mp4. When I insert them into the eLearning (Presenter) sometimes the audio goes slightly out of synch with the video - any idea why?
Hey there, Gordon. I'm sorry that you're bumping into some issues.
When you are seeing the audio and video from the mp4 file out of sync with each other, are you noticing that in Preview within Presenter, or is it after you've published the course
Is it always happening with the same video and/or the same slides?
Finally, do you have any custom media control buttons (inserted a button to start or stop the file)?
Please feel free to share that package if you'd like us to do some testing. Thanks, Gordon.
3 Replies
Hi Gordon!
What difference are you seeing? Be sure that you are viewing in a supported environment as specified here.
You are welcome to share your Articulate Package for us to take a look.
Hi - thanks for getting back to me. The problem seems to have disappeared. Will send you my package if it reappears.
Another problem I am experiencing is the following:
I have a number of videos of me in my elearning shot using my laptop webcam. I have shot myself using Replay and Quicktime. These work fine when I view them exported to mp4. When I insert them into the eLearning (Presenter) sometimes the audio goes slightly out of synch with the video - any idea why?
Thanks again
Hey there, Gordon. I'm sorry that you're bumping into some issues.
Please feel free to share that package if you'd like us to do some testing. Thanks, Gordon.
This discussion is closed. You can start a new discussion or contact Articulate Support.