Text boxes with symbols are publishing as colored boxes

Dec 19, 2020

Hi,

I am working in Presenter 360 and PPT from Office 365 when I preview or publish text boxes that have simple symbols (1/2, greater or equal to), the text boxes are showing as a box of color (text not visible). Any ideas of what I should do?

Thanks!

Wendy

2 Replies
Lauren Connelly

Hello Wendy!

I'm happy to help! I'm not able to recreate this on my end. Here's what I see.

Are you seeing this only after publishing? If so, how are you publishing the project and which browser are you using? 

I'd recommend trying a different browser to see if that produces a different outcome. Also, I'd look at a simple repair of Studio 360.

Wendy Dufour

Hi Lauren,

thanks for the reply. I will try repairing Studio 360 and see if that makes
a difference. The boxes seem to be linked to symbols and fractions and
happen on preview and when published. I was in a big hurry to turn in a
project, so found a workaround - decimals and photos of the symbols. I had
tried opening the published review file in three browsers and had the same
outcome in each.

Regards,
Wendy