I recently noticed this problem on the client's computer, it works fine on mine.
He's running on Moodle 1.9.10+ (Build 2011/0105) and sometimes when he starts SCORM
presentation produced in Articulate '09 (Version 6.3) the text of
navigation tabs (Outline, Notes, Search etc.) are in wrong place. They
are on slide instead in their place in navigation panel. Tabs are
working but there is no text on it.
If your slide titles are missing from the outline panel or display the default Slide 1, Slide 2, Slide 3, etc. when published with Presenter ’09, please review the reasons and solutions here:
Thank you Peter, i fixed the slidee titles but actually i'm talking about something else, its the same issue mentioned by Haris ... the tabs titles moved to the slide center. noticed the red boxes. it happens only when i click on random slide from the outline panel.r
We are experiencing the same results as Ashraf mentions and shows above. What is odd is that we published the course and did not see the issue, but we hosted the course on our Review Site for our customer and they see the issue. They sent us screen shots that show the Navigation tab titles appearing on slides even when the navigation bar is not being viewed. Can you please provide advice?
Would you mind submitting a ticket to the support team for this? It might help if you provide them a link to this url so they can see the screenshot of what you're describing. They'll be happy to work with you to get it resolved. Thanks!
I'm seeing something similar - items in the lefthand navigation pane not appearing in the correct spot. Refreshing the course window or contracting and then expanding the navigation group will usually fix the problem, or maybe fix the current misplaced item and show up another one, but it is a definite problem for me.
The course is quite long. About 130 screens including quizmaker groups etc. Is this common to the other courses where this has shown up?
You may want to try giving the steps in this article a shot. This is sometimes symptomatic of a DPI setting of something other 96 DPI. If that doesn't help resolve the issue, please don't hesitate to open a ticket and send us your files so we can help troubleshoot.
9 Replies
Welcome to Heroes, Harla!
I would suggest you submit a case by following the steps below.
Please create an Articulate Presenter package, then upload the zip file to our server. You can review how to do this here:
Send to Articulate Presenter Package - Articulate Presenter ‘09 Help
Upload the resulting zip file from your computer to our server using this upload form:
Articulate Support - Upload Your Files for Review
Please also include the URL for this thread so we can follow up with you in the forums. Thanks!
its happening to me also , how can i fix this?
Welcome to Heroes, Ashraf!
If your slide titles are missing from the outline panel or display the default Slide 1, Slide 2, Slide 3, etc. when published with Presenter ’09, please review the reasons and solutions here:
http://www.articulate.com/support/presenter09/kb/?p=2535
Let us now if that's helpful. Thanks!
Thank you Peter, i fixed the slidee titles but actually i'm talking about something else, its the same issue mentioned by Haris ... the tabs titles moved to the slide center. noticed the red boxes. it happens only when i click on random slide from the outline panel.
r
Hi Ashraf,
If you'd like to go ahead and send us your project files, you can follow the directions I left above or do so through this link:
http://upload.articulate.com/
And please feel free to leave your case number here so that I can personally follow through with you. Thanks!
Hi Peter,
We are experiencing the same results as Ashraf mentions and shows above. What is odd is that we published the course and did not see the issue, but we hosted the course on our Review Site for our customer and they see the issue. They sent us screen shots that show the Navigation tab titles appearing on slides even when the navigation bar is not being viewed. Can you please provide advice?
Thank you!
Hi Teresa,
Would you mind submitting a ticket to the support team for this? It might help if you provide them a link to this url so they can see the screenshot of what you're describing. They'll be happy to work with you to get it resolved. Thanks!
Hi
Did anyone get to the bottom of this issue?
I'm seeing something similar - items in the lefthand navigation pane not appearing in the correct spot. Refreshing the course window or contracting and then expanding the navigation group will usually fix the problem, or maybe fix the current misplaced item and show up another one, but it is a definite problem for me.
The course is quite long. About 130 screens including quizmaker groups etc. Is this common to the other courses where this has shown up?
Thanks for an update on this issue.
PeteB
Hi Pete,
You may want to try giving the steps in this article a shot. This is sometimes symptomatic of a DPI setting of something other 96 DPI. If that doesn't help resolve the issue, please don't hesitate to open a ticket and send us your files so we can help troubleshoot.
This discussion is closed. You can start a new discussion or contact Articulate Support.