Glossary and Navigation Disappear

Hi All,

We have a multiple-course project. They all use the same glossary and navigation guide which are added as Engage interactions as tabs. They all use the same player. In just one of the courses, we cannot get the glossary or the navigation tab to appear.

We add the glossary and navigation guide as Engage tabs. This works normally. We apply the player and the glossary and navigation boxes are unchecked. We check the boxes and exit the player. If we go right back into the player, the boxes are checked. However, if we preview a slide or publish the course, the glossary and navigation tabs do not appear and when we go back into the player the boxes are unchecked again.

Any ideas on how to get these tabs to appear in the player?

We have tried re-importing the player XML file.

We have tried uninstalling and reinstalling Articulate Studio.

We have tried removing and reimporting the Engage interactions.

Thanks in advance!

3 Replies
Leslie McKerchie

Hi Keith!

If you're using the same interaction and player for multiple projects, and it's working. Perhaps we need to look towards the actual project file. 

I would recommend:

  1. Open a blank presentation in PowerPoint.
  2. Save the presentation.
  3. Click the Home tab.
  4. Click the drop-down arrow beside New Slide and select Reuse Slides.
  5. Click the Browse button and select Browse File.
  6. Locate your original PowerPoint file and click the Open button.
  7. At the bottom of the Reuse Slides panel, select the Keep source formatting check box.
  8. Right click the first slide in the Reuse Slides panel and select Insert All Slides.
  9. Save the new presentation and republish.

Note:  Resources, such as audio and video, that you inserted via Articulate Presenter into the original presentation will need to be inserted again into the new presentation.  You may need to export the narration from your original presentation.  Then import it into the new presentation.