Thumbnails doesn't match the Slide! SOS!


I am facing a unique issue. When i published the course, my Thumbnails doesn't match the Slide respectively. Do anyone have any clue or any resolution why this is happening.

Earlier when I published a different course the Slide Title didn't matched the Titles on the left. Isn't weird? What going wrong? I would like to have a true resolution. Please help.


(if possible also contact me on

1 Reply
Peter Anderson

Hi Abhi,

I see you've also posted this question here.

I'd recommend sending us your files so our support team can take a closer look. If you'd like to do that, please create an Articulate Presenter package, then upload the zip file to our server. You can review how to do this here: 


Send to Articulate Presenter Package – Articulate Presenter ’09 Help


Upload the resulting zip file from your computer to our server using this upload form: 


Articulate Support - Upload Your Files for Review 


Please be sure to include a description of your issue, your version of PowerPoint, version of Windows and version of Presenter '09, which you can find in Help and Support -> About Articulate Presenter. Please also include the URL for this thread so I can follow up with you personally in the forums. And feel free to come back and leave your case number here so I can keep a close eye on it. Thanks!