When I publish or when I look at the Slide Properties, it shows my presentation as 6 minutes for the total time but it is actually supposed to be 41 minutes. The checkbox under Player Templates >> Player Controls >> Elapsed and Total presentation time is checked. I have previously, on a different computer, been able to get the total time showing as 41 minutes. Do you know if there is something that maybe I haven't checked off so the total time shows correctly?
Sorry to hear about your issue. Would you be able to submit a Support Case so that we can take a closer look? Please be sure to use the following instructions before uploading your file, when submitting the case.
1 Reply
Hi Janice,
Sorry to hear about your issue. Would you be able to submit a Support Case so that we can take a closer look? Please be sure to use the following instructions before uploading your file, when submitting the case.
Let me know if you have any questions.
Thanks,
Adrian
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