3 Replies
Ashley Terwilliger-Pollard

Hi Suman,

So you've created a project on one system using Update 3 and then created a Presenter package to share the files with another system that has Update 2 installed on it, and that computer is unable to open the files? Could you share a bit more about what's occurring when you try to open it - it sounds like your seeing an error message? Can you share that message here?

Based on this previous thread, there was an issue between Update 2 and Update 3 - that was solved in Update 4. You may also want to try some of the troubleshooting steps in that thread to see if the help resolve the issue you're experiencing.