Video Encode Crashes - Help?

Dec 06, 2012

I am trying to convert 5 wmv files to the flv format using Video Encoder. The videos range from 55-148 MB each. I've been able to convert two files - 58 MB and 77 MB  - to the large format.

However, when I try to convert the others, the program crashes. This isn't the first time I've tried to use this product, and the last time I tried to convert 2 videos, each of the same size, one converted without issues while the other didn't. I had to get my IT department to help.

Are there any known issues or bugs I need to know about? I've been publishing on my local drive - anything else I should do?

I'm ready to give up on this product and go with something that is more reliable.

Thanks!

1 Reply
Christine Hendrickson

Hi Nicole,

Sorry to hear about the trouble you're having with this. You do see any errors when the program crashes? 

First, you might want to try installing these Codec Packs:

K-Lite Codec Pack Full (accept all default installation options)

Media Player Codec Pack (deselect toolbar options during installation)

Are you running any specific security software, like Comodo?

Thanks,

Christine

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