Have you changed the slide size for your courses in Presenter 13 vs. what you had set up with the same size video in Presenter 09? There are not specific requirements on video size, but if you think the quality has been reduced you may want to review this article on Video compression and quality and change the quality settings while publishing.
1 Reply
Hi Jessie,
Have you changed the slide size for your courses in Presenter 13 vs. what you had set up with the same size video in Presenter 09? There are not specific requirements on video size, but if you think the quality has been reduced you may want to review this article on Video compression and quality and change the quality settings while publishing.
If you haven't changed anything from Presenter 09 to Presenter 13 and still feel like the video file is misbehaving, please package your Presenter files and share them with our team here.
This discussion is closed. You can start a new discussion or contact Articulate Support.