Problem publishing video files in Presenter '13
I have a presentation originally created in Powerpoint/Presenter '09 that included 5 mp4 files (demonstrations that include both audio and video). I am now running Presenter '13 and updated my original file in Presenter '13. I also needed to replace one of the mp4 demo files, which I did, then republished. That particular updated mp4 video will not play correctly inside my presentation. When I click to view it from the navigation pane of my presentation, the control at the bottom advances through for 5 seconds but the video does not actually play. But if I scrub backwards to the beginning and then click the play button, it plays.
A second problem I am having is the quality of my presentation in '13. My original presentation done in Presenter '09 had much better quality than the one produced in Presenter '13. The text and images are very fuzzy/pixelated now. I did not change any of the settings intially, and when I did change the publish quality settings to custom for higher quality, it made no difference.