Video not playing once published

Aug 09, 2012

I have added .wmv video files into PowerPoint, and synched them into the presentation. They playback when synching animations or adding annotations, but once published the video gently fades in but does not play. I have changed the Slide Properties to 'Standard' but am having no luck!

Suggestions?

Thanks!

Emily

1 Reply
Jeanette Brooks

Hi Emily! Couple things going on here:

  • In order to use video in Articulate Presenter, you'll need to use a movie that is n the format of FLV, MP4, or SWF. So, you'll need to convert your WMV into one of those supported formats. If you have Articulate Video Encoder, you could use that to convert to FLV. If you don't have Articulate Video Encoder and you don't own another conversion tool, you might look into a free online tool called Format Factory; a lot of people in the community use it.
  • Also, once you convert your video to a supported format, you'll need to insert it via the Articulate menu (don't use PowerPoint's Insert > Video option, instead go to the Articulate menu and select Flash Video). Here's a tutorial that walks through how to insert a movie onto your slide.

Hope that helps!  

This discussion is closed. You can start a new discussion or contact Articulate Support.