Video's disappear

Oct 14, 2016


Articulate ribbon

video > add slide video from file

choose video


preview - it plays as expected

Share > Articulate Package > Articulate package

Review packge - no video.

Video's are located in the root folder of the course files.




5 Replies
Ashley Terwilliger-Pollard

Hi Stuart,

Thanks for sharing the video here - from that it looks like the .PPTA file isn't included the first time you create the package? That's where the video file would be housed. I'm curious if you're able to see the video when you publish the output as well? Is the video you're inserting also hosted locally? 

Crystal Horn

Hi Stuart.  Thanks for the additional info.  Could you also confirm that you have these minimum system requirements for Studio '13 (including compatible versions of PowerPoint)?  In Studio '09, a similar issue was discovered with non-compatible PowerPoint versions.

And just to cover bases, these are the instructions for creating an Articulate package.  Apologies if you're following that process already, but it's good just to be sure!  If these situations don't quite cover your situation, please try a repair of Studio '13 to fix any malfunctions you see with Studio.

Let us know if that works for you!

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