Vidieo in Storyline

Dec 13, 2012


Having trouble with video in our holiday card.  2 versions.  Can't get video right. 

1.  Video uploaded to course.  Video won't play

2.  Video embeded in course (Vimeo)

Please take a look at thanks!  


10 Replies
Christine Hendrickson

Hi John!

Neither link works for me. I see a lot of "%20" in the links, are there any spaces in the file names? If so, you might want to remove the spaces and try again.

Also, is this in Storyline or Presenter? This is posted in the Presenter section, but your post title says Storyline. If it's a Storyline file, can you post the .story file here? To attach the file, just use the paperclip icon in your response.

Thanks John!


Christine Hendrickson

Hi John, 

Thanks for the link! Very cute, but I think that song will be stuck in my head for a few days, now

I haven't seen an issue with the video so far. I published the content to Articulate Online for testing, take a look. I also published the Vimeo version, here.

The Vimeo version would not play in preview (that's normal, though) and you do have to click on the video to get it to play in the published version.

Are you not able to see any of the videos playing?



John Lawrence
Christine Hendrickson

Good morning John,

I see what you mean. The first link on Dropbox plays and I can hear the music, but the video in the background isn't playing. From your links, I can't tell if the content is located in the "public" Dropbox folder. I'm not sure if this is what you're using, but if you're not, you may want to make this change. 

Now, keep in mind, that if you signed up with Dropbox after October, the "public" folder won't be enabled by default, you'll have to enable it. If you signed up before October, you should already have access to it. 

Justin Grenier made a great screencast for this:

And here are the links:

Help Article:
David's How-To:

I'm thinking that the video isn't loading properly because the content isn't in this folder. However, if that's not the case, let me know!

Thanks and I hope you have a great day


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