Web Object not displaying after I publish the file...

Hi all, I really hoping you guys can help me out with the issue Im experiencing...

I put together a small PPT and have included an embedded youtube video via web object.  (I follow the instructions from this screenr video //www.screenr.com/nqO) When I preview before publishing the video shows up and plays as expected, but when I try to view the video after I publish, there is just a blank spot where the video is supposed to be.  There is no error or anything like that, just a blank spot.  

Any help would be much appreciated, thanks!

30 Replies
Brian Batt

Hi Jennifer,

Can you try reinstalling Flash Player by using the method below?

*******Please do the following in Internet Explorer. 

Uninstall your current version of the Flash Player. Follow the steps here: 

http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=tn_14157 

Download the latest version of Flash: 

http://www.adobe.com/go/getflash

After that, restart your computer & try to view your presentations again.  If you continue to have problems, submit a support case to us by using the link below:

http://www.articulate.com/support/contact/