Web Objects and Presenter '13

Apr 23, 2015

Hello!

I have been in communication with Articulate support and we seem to have a disconnect in communicating.

The issue in a nutshell is that I was recently upgraded to IE 10. I've published my files with Web Objects many times in the past without any issues, prior to my browser upgrade. As an LMS Admin for a very large system that is in the process of upgrading the entire user community, I need this addressed as soon as possible. After 3 days of going in circles with Articulate support who is somehow convinced that the issue is with my LMS (it is not) I am turning to you all here.

I've extensively tested replicating this issue by using other machines and other browsers and have narrowed the focus to IE 10. (Checked compatibility  mode, cleared cache, etc, etc, etc...) Viewing the same files both in the LMS and outside the LMS (HTML output in IE) the same issue occurs. See attachment for example.

If this is a known problem, I haven't been able to find others that have encountered.

As an aside, the option to convert to a different browser is not an option. Our LMS runs optimally in IE -

Help!

Todd

UNC Health Care

 

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