Need help troubleshooting a problem with an unhandled exception

Sep 29, 2013

I have been building a quiz. It is a larger quiz (ultimately it will have 500 questions in it). However, I keep getting unhandled exception errors. Once before it crashed and wiped out about all of my questions by rendering a file unreadable.  I have rebuilt from there, but now I am getting unhandled exceptions with the following: 

************** Exception Text **************

System.ComponentModel.Win32Exception: Not enough storage is available to process this command

   at System.Drawing.BufferedGraphicsContext.CreateCompatibleDIB(IntPtr hdc, IntPtr hpal, Int32 ulWidth, Int32 ulHeight, IntPtr& ppvBits)

   at System.Drawing.BufferedGraphicsContext.CreateBuffer(IntPtr src, Int32 offsetX, Int32 offsetY, Int32 width, Int32 height)

   at System.Drawing.BufferedGraphicsContext.AllocBuffer(Graphics targetGraphics, IntPtr targetDC, Rectangle targetRectangle)

   at System.Drawing.BufferedGraphicsContext.AllocBufferInTempManager(Graphics targetGraphics, IntPtr targetDC, Rectangle targetRectangle)

   at System.Drawing.BufferedGraphicsContext.Allocate(IntPtr targetDC, Rectangle targetRectangle)

   at System.Windows.Forms.Control.WmPaint(Message& m)

   at System.Windows.Forms.Control.WndProc(Message& m)

   at Divelements.SandRibbon.SandRibbonControlBase.WndProc(Message& m)

   at Divelements.SandRibbon.Ribbon.WndProc(Message& m)

   at Articulate.Design.UI.Ribbon.CustomRibbon.WndProc(Message& m)

   at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)

   at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)

   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

************** Loaded Assemblies **************

mscorlib

    Assembly Version: 2.0.0.0

    Win32 Version: 

    CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll

----------------------------------------

Quizmaker

    Assembly Version: 3.3.1303.2214

    Win32 Version: 3.3.1303.2214

    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/articulate%20quizmaker/quizmaker.exe

----------------------------------------

System.Windows.Forms

    Assembly Version: 2.0.0.0

    Win32 Version: 

    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll

----------------------------------------

System

    Assembly Version: 2.0.0.0

    Win32 Version: 

    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll

----------------------------------------

System.Drawing

    Assembly Version: 2.0.0.0

    Win32 Version: 

    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll

----------------------------------------

Articulate

    Assembly Version: 2.1.1303.2214

    Win32 Version: 2.1.1303.2214

    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/articulate%20quizmaker/Articulate.DLL

----------------------------------------

Articulate.Design

    Assembly Version: 2.1.1303.2214

    Win32 Version: 2.1.1303.2214

    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/articulate%20quizmaker/Articulate.Design.DLL

----------------------------------------

Articulate.Runtime.Remoting

    Assembly Version: 2.1.1303.2214

    Win32 Version: 2.1.1303.2214

    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/articulate%20quizmaker/Articulate.Runtime.Remoting.DLL

----------------------------------------

Divelements.SandRibbon

    Assembly Version: 1.6.5.1

    Win32 Version: 1.6.5.1

    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/articulate%20quizmaker/Divelements.SandRibbon.DLL

----------------------------------------

Articulate.Windows.Forms

    Assembly Version: 2.1.1303.2214

    Win32 Version: 2.1.1303.2214

    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/articulate%20quizmaker/Articulate.Windows.Forms.DLL

----------------------------------------

System.Xml

    Assembly Version: 2.0.0.0

    Win32 Version: 

    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Xml/2.0.0.0__b77a5c561934e089/System.Xml.dll

----------------------------------------

Shared

    Assembly Version: 3.3.1303.2214

    Win32 Version: 3.3.1303.2214

    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/articulate%20quizmaker/Shared.DLL

----------------------------------------

System.Configuration

    Assembly Version: 2.0.0.0

    Win32 Version: 2.0.50727.5476 (Win7SP1GDR.050727-5400)

    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Configuration/2.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll

----------------------------------------

Articulate.Design.XmlSerializers

    Assembly Version: 2.1.1303.2214

    Win32 Version: 2.1.1303.2214

    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/articulate%20quizmaker/Articulate.Design.XmlSerializers.DLL

----------------------------------------

zck9hj-k

    Assembly Version: 2.1.1303.2214

    Win32 Version: 

    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll

----------------------------------------

Articulate.Resources

    Assembly Version: 2.1.1303.2214

    Win32 Version: 2.1.1303.2214

    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/articulate%20quizmaker/Articulate.Resources.DLL

----------------------------------------

Articulate.AxInterop.ShockwaveFlashObjects

    Assembly Version: 2.1.1303.2214

    Win32 Version: 2.1.1303.2214

    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/articulate%20quizmaker/Articulate.AxInterop.ShockwaveFlashObjects.DLL

----------------------------------------

System.Design

    Assembly Version: 2.0.0.0

    Win32 Version: 

    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Design/2.0.0.0__b03f5f7f11d50a3a/System.Design.dll

----------------------------------------

Accessibility

    Assembly Version: 2.0.0.0

    Win32 Version: 2.0.50727.4927 (NetFXspW7.050727-4900)

    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Accessibility/2.0.0.0__b03f5f7f11d50a3a/Accessibility.dll

----------------------------------------

Articulate.Web

    Assembly Version: 2.1.1303.2214

    Win32 Version: 2.1.1303.2214

    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/articulate%20quizmaker/Articulate.Web.DLL

----------------------------------------

ShockwaveFlashObjects

    Assembly Version: 1.0.0.0

    Win32 Version: 1.0.0.0

    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/articulate%20quizmaker/ShockwaveFlashObjects.DLL

----------------------------------------

ccXmlGen

    Assembly Version: 1.0.1303.2214

    Win32 Version: 1.0.1303.2214

    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/articulate%20quizmaker/ccXmlGen.DLL

----------------------------------------

Articulate.Drawing

    Assembly Version: 2.1.1303.2214

    Win32 Version: 2.1.1303.2214

    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/articulate%20quizmaker/Articulate.Drawing.DLL

----------------------------------------

AxInterop.ShockwaveFlashObjects.Strong

    Assembly Version: 1.0.0.0

    Win32 Version: 1.0.0.0

    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/articulate%20quizmaker/AxInterop.ShockwaveFlashObjects.Strong.DLL

----------------------------------------

ICSharpCode.SharpZipLib

    Assembly Version: 0.85.4.369

    Win32 Version: 0.85.4.369

    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/articulate%20quizmaker/ICSharpCode.SharpZipLib.DLL

----------------------------------------

SandDock

    Assembly Version: 2.4.2.0

    Win32 Version: 2.4.2.0

    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/articulate%20quizmaker/SandDock.DLL

----------------------------------------

SandBar

    Assembly Version: 1.4.1.0

    Win32 Version: 1.4.1.0

    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/articulate%20quizmaker/SandBar.DLL

----------------------------------------

Articulate.Audio.Design

    Assembly Version: 2.1.1303.2214

    Win32 Version: 2.1.1303.2214

    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/articulate%20quizmaker/Articulate.Audio.Design.DLL

----------------------------------------

Articulate.Runtime

    Assembly Version: 1.0.1303.2214

    Win32 Version: 1.0.1303.2214

    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/articulate%20quizmaker/Articulate.Runtime.DLL

----------------------------------------

System.Web

    Assembly Version: 2.0.0.0

    Win32 Version: 

    CodeBase: file:///C:/Windows/assembly/GAC_32/System.Web/2.0.0.0__b03f5f7f11d50a3a/System.Web.dll

----------------------------------------

fidcz2ln

    Assembly Version: 2.1.1303.2214

    Win32 Version: 

    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll

----------------------------------------

9vtnnc3w

    Assembly Version: 2.1.1303.2214

    Win32 Version: 

    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll

----------------------------------------

Articulate.SwfSource

    Assembly Version: 3.0.1303.2214

    Win32 Version: 3.0.1303.2214

    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/articulate%20quizmaker/Articulate.SwfSource.DLL

----------------------------------------

    <system.windows.forms jitDebugging="true" />

Since quizmaker will not allow me to import questions from a spreadsheet (Which NEEDS TO HAPPEN by the way), this is resulting in me having to manually enter all of these questions again.

Please help me figure out why this is happening. 

4 Replies
Ashley Terwilliger-Pollard

Hi Chuck,

Have you run a repair of the Quizmaker software? Additionally, you'll want to check that you're adhering to these general guidelines while working on your Quizmaker files: 

  • Work on your local drive (your C: drive). Working on a network drive or a USB drive can cause erratic behavior, including file corruption, loss of audio, and other unexpected behavior.
  • You should also make sure the directory path to your project files and your published output is less than 260 characters (for example C:\Articulate).
  • Avoid using special characters, accents or symbols in your file names.

Also, Studio 13 launched today - and importing questions is one of the new features.  

This discussion is closed. You can start a new discussion or contact Articulate Support.