Hello, I've changed the text in the quiz player template - no 48 correct and incorrect text to appear. It kept crashing but then I managed to save a player template. I've closed and reopened and the changes haven't taken place. Can you help?
Yes, I've clicked Apply to Project. Presume I should be able to see it from preview once saved. In the past I've managed to make changes that have worked. I try to edit a template and then I have to save it as a new name.
Thanks for confirming that, Susan. The fact that you were experiencing crashing while making the changes makes me think there may be an issue with the file. Would you mind submitting a case to our support team? They'll be happy to work with you to get this resolved. Thanks!
Sorry about that, Susan. I just tested the link and didn't experience any trouble. Please let us know if you continue to have issues with it. Have a great weekend!
6 Replies
Hi Susan!
When re-opening your quiz, are you selecting the new template you edited under Player Templates and being sure to click Apply to Project?
Hi Peter
Yes, I've clicked Apply to Project. Presume I should be able to see it from preview once saved. In the past I've managed to make changes that have worked. I try to edit a template and then I have to save it as a new name.
Thanks for confirming that, Susan. The fact that you were experiencing crashing while making the changes makes me think there may be an issue with the file. Would you mind submitting a case to our support team? They'll be happy to work with you to get this resolved. Thanks!
Thanks. Will do.
The submit area isn't working at the moment. Ah well, time to go home.
Sorry about that, Susan. I just tested the link and didn't experience any trouble. Please let us know if you continue to have issues with it. Have a great weekend!
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