Quiz question issue

My company recently published a module made in Articulate Presenter and we had a "choose all that are correct" question done in quizmaker.  There were enough answers that it automatically created a scroll bar to see all of them.  The issue is that the learners are not seeing the scroll bar on their ipad, just the first four potential answers that are there and so they can't score correctly on the question.  Any thoughts as to why I'm having this issue?

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