QuizMaker '09 Crashing/Not Responding when trying to do Anything in PowerPoint

Jan 06, 2016

Hello,

I've been using QuizMaker '09 for a while now without problems, but recently I tried to change the slide format and it crashed.  Now it won't do anything related to a PowerPoint presentation.

Anytime I try to do anything involving inserting/editing a quiz in PowerPoint, it does not complete the process.  I've attached a photo of an example of where it freezes.  If I'm editing a quiz, I click "Save and Return to Presenter" and it freezes with the button highlighted.  I have to go into Task Manager and force quit the application or else it's stuck like that.

I've tried to reinstall it without success!  Presenter still works.  I use PowerPoint 2007.

Any ideas?

1 Reply
Ashley Terwilliger-Pollard

Hi Andrew,

Did you go through the repair process here when you were trying to reinstall? What about with a new file does that one work normally or just this existing file? Here is another method to quickly resolve random crashing. 

If you've gone through those steps and are continuing to have difficulty please let us know. 

This discussion is closed. You can start a new discussion or contact Articulate Support.