I am having a problem with a Quizmaker quiz. I have published a 10 question Quizmaker quiz that runs in our LMS without presenter. Five questions have no audio or video, but 5 do have video. After publishing and running a test, the quiz always freezes, but on different questions. I am completely stumped. I have tried shortening names of files to see if that is the problem and have also followed the link above ( http://www.articulate.com/support/presenter09/kb/?p=2347 ).
Are you able to send us the .quiz file so we can get a closer look at what's going on and try to help troubleshoot? You can send it to us here. Thanks!
If none of the solutions outlined here are resolving the issue, please feel free to go ahead and open a case of your own so we can take a closer look at things. Thanks!
Shoot, sorry Rob. If you'd like, we'd be happy to take a closer look at it. Please submit a case, including your .quiz file, using this link so our support team can assist you further.
7 Replies
Hi Susan,
Are you able to send us the .quiz file so we can get a closer look at what's going on and try to help troubleshoot? You can send it to us here. Thanks!
Has there been a resolution found for this? I have a quiz in a presentation. It wirks in FieFox but freezes in IE. I a have IE9
Hey Rob, welcome to Heroes!
If none of the solutions outlined here are resolving the issue, please feel free to go ahead and open a case of your own so we can take a closer look at things. Thanks!
great thanks, the last thing for me to try is to reinsert the quiz. This is happening in our LMS.
Keep us posted...
Hi Peter, the quiz still freezes. I am on IE9, IE 6 & 8 are being used as well
Shoot, sorry Rob. If you'd like, we'd be happy to take a closer look at it. Please submit a case, including your .quiz file, using this link so our support team can assist you further.
Thanks!
This discussion is closed. You can start a new discussion or contact Articulate Support.