Quizmaker not registering results in IE9

Aug 08, 2011

I'm having big problems with Quizmaker not actually submitting the results of my quizzes when using IE9.

The source of the problem is that after the result has been presented and you are supposed to click the Finish button, the window won't close when using IE9. This works just fine in Chrome, Firefor and even IE8.

The results of teh quiz is not submitted to our LMS until the results page is actually closed, so when the button isn't working any results aren't registered.

Anyone have an idea how to solve this?

The quiz is being presented in a separate frame which means I cann't use the "open in a  new window" option so that's not a solution.

28 Replies
Justin Wilcox

Hi Ken.

The email results feature is very limited in the sense that it will not work in every environment. Here are some articles that might help point you in the right direction:

http://www.articulate.com/support/kb_article.php?product=qm9&id=anwc42xl8ngs

http://www.articulate.com/support/kb_article.php?product=qm9&id=zadl1fqy33uj

Also, there is a known issue where the email results feature in Quizmaker '09 does not work if a quiz contains 13 or more questions.  Depending on the browser you are using, you may experience a blank email, or an error may occur.  Our Quality Assurance team is investigating this issue.  In the meantime, the only workarounds are to reduce the number of questions in the quiz to 12 (or fewer) or to disable the email results feature.

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