Quizmaker - Retries of 1 not disabled and user may attempted more than once Jan 25, 2022 By Mervyn Lim Hi there I am using Quizmaker360 which i have set under feedback layers (Failure) - Allow user to retry quiz to 1. However when uploaded to UAT or production, users are able to retry the quiz more than once even after the failed the quiz. Please advise
Becca Levan over 2 years ago01/26/22 at 9:07 pm (UTC) Welcome to E-Learning Heroes, Mervyn! Thanks for sharing a screenshot and these details of what you're experiencing—I'm happy to help troubleshoot! It looks like you have the correct settings for the Failure layer. If you only want to give learners the opportunity to retry your quiz when they fail, mark this option on the Failure layer but not the Success layer. Next, I'd recommend testing in a different LMS environment if those settings are correct. Try uploading the zipped file of the published output into SCORM Cloud to see if you notice the same behavior. If things work as expected in SCORM Cloud, I'd recommend following up with your LMS admin for the next steps. If you see the same issue, it will help to share the file with us in a support case so we can dig in deeper! Looking forward to hearing your findings!
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Welcome to E-Learning Heroes, Mervyn!
Thanks for sharing a screenshot and these details of what you're experiencing—I'm happy to help troubleshoot!
Looking forward to hearing your findings!