Scroll Required with no Scroll Bar

In Quizmaker 13, I have a user who gets to a question, and when answering, gets the message, "You have to scroll to the bottom ..."

Problem is, there's no scroll bar. And in viewing the Quizmaker source file, there's no need for one.

The quiz and module have been on an LMS for several months, and this is the first report of the issue.

Any ideas?

Thanks, Dave

2 Replies

Crystal Horn
Staff

4 years ago10/04/17 at 8:14 pm (UTC)

Hi there, Dave. If the question text isn't longer than usual, I'm not sure why Quizmaker is prompting your users to scroll down.

By default, Quizmaker requires learners to scroll to the end of lengthy questions before submitting answers, but you can turn this feature off by unchecking the box to Require user to scroll to bottom on longer questions.

You can disable this feature by going into your player properties. If you'd like me to have a look at your quiz file to do some testing, I'm happy to run it through a few browsers to see if I can reproduce the prompt.

Let me know how you make out with changing that option in the player!

Dave Neuweiler
Author

4 years ago10/06/17 at 2:15 pm (UTC)

Thanks Crystal; I found info on that setting after I wrote, and applied it, the republished. I have not heard back whether the student still had the problem, but I think its okay for now.