OK. I figured it out. Embarrassingly it was my goof-up. The sound was attached to the end of the video I'd put in there. I couldn't get the audio to work on the video so I put the sound in separately. Right. Figured it out now, but thanks! Have a good laugh in the coffee room with your co-workers this afternoon!
Thanks for reaching out, and for sending your file over to our Support team for review. I see that my teammate, Gerald, was able to track down the culprit in the nick of time!
Good luck with your presentation, and you know where to find us if you need anything else!
6 Replies
Hi Jen! I've not seen this reported before. So, it's not the file itself that you've added, but is only happening when added to Quizmaker?
Does it happen if you add it to a new Quizmaker file? Are you working locally on your hard drive?
OK. I figured it out. Embarrassingly it was my goof-up. The sound was attached to the end of the video I'd put in there. I couldn't get the audio to work on the video so I put the sound in separately. Right. Figured it out now, but thanks! Have a good laugh in the coffee room with your co-workers this afternoon!
No problem Jen and thanks for the update
i inserted multiple audio files but one audio file keeps playing even after module has advanced to next slide. How do I stop it from looping.
slide 2 audio file is looping and playing on top of the audio for slide 5
Hello, Kimberly!
Thanks for reaching out, and for sending your file over to our Support team for review. I see that my teammate, Gerald, was able to track down the culprit in the nick of time!
Good luck with your presentation, and you know where to find us if you need anything else!
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