Unable to open a Quiz created in an earlier version

Aug 09, 2023

Hi All

I am getting the below message when I try to open a Quiz from Articulate SL360.

"This project is invalid or corrupt and cannot be opened.
It may have been created in an earlier version of Quizmaker. "

How can I overcome this and open the quiz? Please advise.

Thanks

2 Replies

Kelly Auner
Staff

9 months ago08/10/23 at 1:16 pm (UTC)

Hi LV,

Thanks for reaching out and I'm sorry to hear that you're experiencing this issue! I see that you’ve reached out to our Support Engineers and are working with my teammate, Darrell. You’re in great hands! We’ll continue the conversation in your support case.

For anyone experiencing a similar issue, a good place to start is to try importing your slides into a new Quizmaker file or open a support case with our team. You may also want to check out these tips on how to avoid file corruption.

I hope this helps!

Lekshmi Nair
Author

8 months ago08/21/23 at 2:24 pm (UTC)

Thanks Kelly.

The team tried their best but the file was corrupted and couldn't be opened. Thanks for the advise.