Hi there, I am new to Replay and I started watching the basic tutorials today. Everything was great until I clicked on the "Editing your First Screencast" tutorial and I realized that the video is pointing to the "Replay Overview" video. Can anybody fix this problem so I can watch the tutorial on how to edit, please?
I'm unclear on where you're seeing this - if it's in Replay or another product, or on the tutorial pages, but if you could clarify and point me in the right direction I can share with our team.
First of all, the tutorial I am having problems with comes is in Replay, when you launch the software.
Next, the link you sent me for “ Replay tutorials here” has nothing to do with Replay tutorials and based on the content of that posting, I don’t think you want any of your customers to read that….
And the last thing, the link you sent me for screen recordings are for Storyline, and I am looking for the tutorials for editing screencasts in Replay.
Thanks for clarifying where the tutorials were located - and my apologies for the miscopied link from ELH, working too quickly at the end of the day. As for the two sets of tutorials I did link to - I wasn't sure which you were referring to so wanted to offer both options.
I don’t think you are understanding the issue here. Let me try to explain it a different way. Below you will find the window I get in Replay when I open the software. As you can see, there are 4 tutorials for getting started with the software. The first one is the “Overview”, the second is the “Creating your first screencast”, the third one (the one I am trying to watch) is the “Editing…” and the last one is the “Distribute…”. So, when I click on the Editing your first Screencast it does indeed take me to the tutorial to do that, but the video included in that tutorial is the same one included in the first tutorial “Overview of Replay” (see second screenshot below), so I am not getting the instructions on how to Edit the screencast at all…..
I hope this is more clear now.
Hi there, this is very frustrating. The issue is pretty clear I think and a problem with the software. I will figure out another way. I am not going to spend more time on this.
I apologize Miriam. I thought your images were pertinent to your reply and that's why I mentioned it. I'm sharing your findings with the team that handles documentation and hopefully that will be updated soon. I appreciate you sharing.
9 Replies
Hi Miriam,
I'm unclear on where you're seeing this - if it's in Replay or another product, or on the tutorial pages, but if you could clarify and point me in the right direction I can share with our team.
In the meantime, you can find all the Replay tutorials here. All the Storyline tutorials on editing a screen recording are also here.
Hi Ashley,
First of all, the tutorial I am having problems with comes is in Replay, when you launch the software.
Next, the link you sent me for “ Replay tutorials here” has nothing to do with Replay tutorials and based on the content of that posting, I don’t think you want any of your customers to read that….
And the last thing, the link you sent me for screen recordings are for Storyline, and I am looking for the tutorials for editing screencasts in Replay.
Thanks.
Hi Miriam,
Thanks for clarifying where the tutorials were located - and my apologies for the miscopied link from ELH, working too quickly at the end of the day. As for the two sets of tutorials I did link to - I wasn't sure which you were referring to so wanted to offer both options.
Within the software, I clicked on the "Editing your First screencast" and it did link me here: https://community.articulate.com/series/getting-started-with-articulate-replay/articles/editing-your-first-screencast I also checked the Overview video, and it also linked me correctly to the overview page here. So it does not seem that I'm having the same difficulty. Could you let me know what environment you're working in (Windows OS, Replay Update, etc) so that I can look further into that?
Hi Ashely,
I don’t think you are understanding the issue here. Let me try to explain it a different way. Below you will find the window I get in Replay when I open the software. As you can see, there are 4 tutorials for getting started with the software. The first one is the “Overview”, the second is the “Creating your first screencast”, the third one (the one I am trying to watch) is the “Editing…” and the last one is the “Distribute…”. So, when I click on the Editing your first Screencast it does indeed take me to the tutorial to do that, but the video included in that tutorial is the same one included in the first tutorial “Overview of Replay” (see second screenshot below), so I am not getting the instructions on how to Edit the screencast at all…..
I hope this is more clear now.
Miriam
[cid:image001.png@01D1542B.F6AF1010]
[cid:image002.png@01D1542B.F6AF1010]
Miriam Calvo-Gil | Production Information Systems Manager
[http://kapco-global.com/images/kapcogloballogo.jpg]
P: + 1(714) 986-5606 | F: (714) 223-5558
mcalvo@kapco-global.com | http://kapco-global.com
[http://kapco-global.com/images/singapore-airshow.jpg]
Hi Miriam!
Looks like you are replying via e-mail.
This does not allow your screencasts to post to the forums and does include your e-mail signature.
You are welcome to pop in the forums and edit your response.
Hi there, this is very frustrating. The issue is pretty clear I think and a problem with the software. I will figure out another way. I am not going to spend more time on this.
I apologize Miriam. I thought your images were pertinent to your reply and that's why I mentioned it. I'm sharing your findings with the team that handles documentation and hopefully that will be updated soon. I appreciate you sharing.
Hi Miriam! This has been routed appropriately and should be updated.
In the meantime - you can find the video you were looking for here.
Hope that's helpful.
Thanks, this is what I was looking for.
This discussion is closed. You can start a new discussion or contact Articulate Support.