I can't open a replay file

May 15, 2018

Hi, I created a project last month, but now appears:

"This project is invaild or corrupt and cannot be opened. It may have been created in an earlier version of Replay."

"This project cannot be opened. It's not a valid project file or it may have been created in a newer version of Replay."

After creating the replay file, I updated the articulate twice or three times.

If downgrade, can this file be opened?

help...

1 Reply
Katie Riggio

Welcome, Mika! It can be difficult to determine why a file becomes corrupt, but I'd love to lend a hand! We also have some great tips on preventing file corruption.

Can I confirm where you're saving your Replay files, and what version of Replay you're using? We recommend saving directly to your local C: drive and then backing up to a network or shared drive if you need to.

I'll be standing by!

This discussion is closed. You can start a new discussion or contact Articulate Support.