Replay crashed Jun 27, 2022 By Jennifer Wilkerling Hello, does anyone else's Replay keep crashing? It crashes every time when I try to open the App. Any ideas? Thanks, Jennifer
Maria Costa-Stienstra Staff almost 2 years ago06/27/22 at 12:55 pm (UTC) Hi, Jennifer. Thank you for reaching out, and I'm sorry you're experiencing issues when attempting to open Replay 360. Let me ask you a few questions to narrow down this issue: Are you working from a local hard drive? We don't recommend working with files on a network drive as it can cause erratic behavior. Have you attempted to repair Replay 360? If a repair doesn't solve it, the next step is to connect with one of our support engineers through a case.
Jennifer Wilkerling Author almost 2 years ago06/28/22 at 9:39 am (UTC) Hi Maria, thank you, it solves my problem :-). Have a nice day! Jennifer
2 Replies
Hi, Jennifer.
Thank you for reaching out, and I'm sorry you're experiencing issues when attempting to open Replay 360.
Let me ask you a few questions to narrow down this issue:
If a repair doesn't solve it, the next step is to connect with one of our support engineers through a case.
Hi Maria,
thank you, it solves my problem :-).
Have a nice day!
Jennifer