Hi, I have been using Replay for a little while now with no issues until now. I have added and edited the video. I saved my project and when I attempt to playback what I saved, the video does not play. I have even published the file to mp4 and that works fine, but I need to make a couple more edits and republish.
I have deinstalled and reinstalled Replay, but still have the same issue. Any insight into this issue?
1 Reply
Hello Gustavus,
Sorry to hear that you ran into this issue! Can the behavior be observed on all of your Replay 360 projects, or is only one project file affected?
If all Replay projects are not publishing properly, do a repair of your Replay 360 installation to see if this helps.
If only one project is affected, would you be willing to share a copy of it here or in private by opening a support case so we can take a look at it?