I used SNAGIT to capture a 1 minute video (navigation screens). The file was was saved as a MP4. I was unable to load the SNAGIT video video in Replay.
I used iMacsoft iPad Video Converter software to "convert to MP4- this file did load in Replay?
Any issue with loading SNAGIT MP4 files loading directly to Replay? Thanks for your help?
I am having the same issue with Replay. I also can't get Replay to record system audio. If there is a way to get it to record system audio, than I wouldn't have to use SnagIt.
Although this may sound strange, try actually dragging the .mp4 file from its file location, directly into the timeline of a new Articulate Replay project, as opposed to clicking the Video button and locating the file, then choosing it...This method works for me every time.
Same problem - ..even dragging the file into the timeline did not work.. I had to insert the Snagit mp4 video into a Articulate 360 slide- publish it and then copy that "republished video version into REPLAY... way too round-about way to edit it... help PLEASE
Hello Cleon, I'm sorry to hear Replay is giving you trouble. Could you share the MP4 file here in the forum or with our Support Team? We'll give it a test and let you know what we find!
REPLAY 360 only loads the audio from this mp4 file.. I found a work-around.. inserting this mp4 file into a Articulate 360 slide.. published it...found the mp4 file in the folder -- inserted that one into REPLAY.. not mu preferred way :-)
Thanks - I thought it was strange also == appreciate your help
Best Regards,
Cleon
Albert Eistein
"Education Is Not the Learning of Facts, But the Training of the Mind To Think"
eLearning Specialist
Davol/CRBard
www.Davol.com 401-825-8353
Sure thing, Cleon! By the way, it looks like your email signature came through when you replied via email! No worries, this Peek video will show you how to remove it. :)
When I import an MP4 that was recorded with Skype, playing the video works the first time. However, after audio plays for any one section, backing up to replay it causes the audio to not be heard unless I save the file and reopen it. What can I do? I am using a trial version of Replay 360
Hmm, that's odd! Does this happen after you have published the file to a MP4?
We would love to have a closer look at your file, if you don't mind sharing it. Simply click here, and attach the unpublished version to the form. We'll give it a test and let you know what we find!
The file is proprietary so I cannot send it to you. I found a work around. The Skype file was an MP4. What worked for me was to publish the file from Articulate to my hard drive, and then open it, and publish it again from Articulate to my hard drive. The second time I published it, it allowed me to replay sections of the audio that I'd already listened to.
17 Replies
Hi Cleon and welcome to E-Learning Heroes!
I have not seen this issue reported, nor do I have any experience with this as Replay has a great screen recording tool built in
Perhaps someone in the community has some insight.
Thanks Leslie,
I will move to using Replay as my screen recording tool.. Hoping I did not have to re-record this time.
I am having the same issue with Replay. I also can't get Replay to record system audio. If there is a way to get it to record system audio, than I wouldn't have to use SnagIt.
Hi Melissa!
Be sure that you are selecting the correct input:
Check out this tutorial.
Cleon,
Although this may sound strange, try actually dragging the .mp4 file from its file location, directly into the timeline of a new Articulate Replay project, as opposed to clicking the Video button and locating the file, then choosing it...This method works for me every time.
Thanks Paul,
Smallest changes can make the biggest differences! Things that make you go hummmmmm?
Same problem - ..even dragging the file into the timeline did not work.. I had to insert the Snagit mp4 video into a Articulate 360 slide- publish it and then copy that "republished video version into REPLAY... way too round-about way to edit it... help PLEASE
Hello Cleon, I'm sorry to hear Replay is giving you trouble. Could you share the MP4 file here in the forum or with our Support Team? We'll give it a test and let you know what we find!
HI Alyssa,
REPLAY 360 only loads the audio from this mp4 file.. I found a work-around.. inserting this mp4 file into a Articulate 360 slide.. published it...found the mp4 file in the folder -- inserted that one into REPLAY.. not mu preferred way :-)
Really strange, Cleon. I'm seeing the same thing, so I'm going to have our Support Engineers weigh in. I'll reach out to you via email shortly!
Thanks - I thought it was strange also == appreciate your help
Best Regards,
Cleon
Albert Eistein
"Education Is Not the Learning of Facts, But the Training of the Mind To Think"
eLearning Specialist
Davol/CRBard
www.Davol.com
401-825-8353
Sure thing, Cleon! By the way, it looks like your email signature came through when you replied via email! No worries, this Peek video will show you how to remove it. :)
When I import an MP4 that was recorded with Skype, playing the video works the first time. However, after audio plays for any one section, backing up to replay it causes the audio to not be heard unless I save the file and reopen it. What can I do? I am using a trial version of Replay 360
This post was removed by the author
Hi there Pam,
Hmm, that's odd! Does this happen after you have published the file to a MP4?
We would love to have a closer look at your file, if you don't mind sharing it. Simply click here, and attach the unpublished version to the form. We'll give it a test and let you know what we find!
Honeywell Internal
The file is proprietary so I cannot send it to you. I found a work around. The Skype file was an MP4. What worked for me was to publish the file from Articulate to my hard drive, and then open it, and publish it again from Articulate to my hard drive. The second time I published it, it allowed me to replay sections of the audio that I'd already listened to.
Interesting find, Pam! I'm glad you were able to work around it. Be sure to reach out if you run into this problem again in the future!
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