I'am recording the screen, but If I see the result, it's only posible to see the left upper part of the sequence. What I sould do to see the whole part of the selection?
Are you stating that you are not able to record the entire screen you intend?
Be sure that you are following the instructions here and working locally. Articulate Replay requires DirectX 9.0c 3D video hardware acceleration. Most modern computers include it, but it may be disabled. Here's how to fix it.
You may need to repair your software if this is continually occurring.
You must have replied via e-mail to the forums, so the attachments that you mention did not come through. You are welcome to pop in and add via the Add Attachment tab, or you can submit here to open a support case.
3 Replies
Hi Thomas!
Are you stating that you are not able to record the entire screen you intend?
Be sure that you are following the instructions here and working locally. Articulate Replay requires DirectX 9.0c 3D video hardware acceleration. Most modern computers include it, but it may be disabled. Here's how to fix it.
You may need to repair your software if this is continually occurring.
Hi Leslie,
thanks a lot for your quick reply, I haved follow your instructions, but I
can’t see any success.
I have attached you’re two screenshots, the test.mp4, the replay-project and
the DxDiag.txt.
At the moment I didn’t use any Virtual Machine.
Could you be so kind and send me other advices.
Thank you
Kind regards
Thomas
Freundliche Grüße
Thomas Kowoll
Hi Thomas!
You must have replied via e-mail to the forums, so the attachments that you mention did not come through. You are welcome to pop in and add via the Add Attachment tab, or you can submit here to open a support case.
This discussion is closed. You can start a new discussion or contact Articulate Support.