When I record/ add a video file to replay, edit and then publish, the finished version never seems particularly sharp or of very good quality in comparison to if I record and publish a video from Peek.
Peek videos in Review360 seem sharp and clear, once I add the same video file to a new Replay file and publish to Review 360 the screen is slightly blurry and the quality has significantly dropped. Why is this?
Generally, you'll see a reduction in quality each time you add a step in converting or importing video files. So by recording in Peek and importing that recording into Replay, you'll likely see a loss in quality.
If you'd like our support team to offer any tips or suggestions for your importing your video file, feel free to share by submitting a case here!
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Hi Anna,
Did you know you can create screen recordings with audio directly within Replay? That way, you can cut out the Peek step altogether!
Generally, you'll see a reduction in quality each time you add a step in converting or importing video files. So by recording in Peek and importing that recording into Replay, you'll likely see a loss in quality.
If you'd like our support team to offer any tips or suggestions for your importing your video file, feel free to share by submitting a case here!
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