I added a Replay video inside a Presenter '13 course. It plays fine when I view it on my desktop but will not play when I put the Presenter output on my unsecured server for others to view. Any idea why?
Have you had the chance to test your presentation on a different server? It may be that the server you're using doesn't support the video files created by Replay.
I suggest using SCORM Cloud for your course - it's a great place to test SCORM content.
Another option would be to use ourTempshareserver. Just keep in mind that this server is only available for testing content - it is not officially supported by Articulate and all content will be removed automatically after 10 days.
You're always welcome to try outArticulate Online, as well - it's available for a free 30 day trial.
If you test your content outside of that server, and the videos play successfully, you may want to see about installing the correct MIME Type on that server.
1 Reply
Hi Steve,
Welcome to E-Learning Heroes!
I apologize for the delay.
Have you had the chance to test your presentation on a different server? It may be that the server you're using doesn't support the video files created by Replay.
If you test your content outside of that server, and the videos play successfully, you may want to see about installing the correct MIME Type on that server.
Articulate Support - MP4 videos require a MIME type on your server
Let us know if you try those suggestions and still have trouble with this.
Best,
Christine
This discussion is closed. You can start a new discussion or contact Articulate Support.