360 files are not saving

Nov 15, 2022

I have been storing files on my local drive and saving while I work periodically throughout the day. Now when I open files I have been working on for months, I am met with autosave recoveries. Then when I attempt to open the file, I am told it is an empty file or being used by another process. 

This is strange. I haven't had this problem before. I've lost training files, recreated them and lost process on the new files. 

HELP!

4 Replies
Fidela James

Hi Walt! I restarted but that doesn't help. This issue is really puzzling for me because I use SL everyday for hours and hours, but have never had issues with saving. 

I've tried uninstalling and reinstalling but the issues are multiplying: playing and previewing slides is not working; the program freezes, it's saving new names for my training. It's a nightmare.