404 error when uploading

Hi everyone

I am trying to upload a module to the LMS, which I have previously uploaded successfully. It contains 4 screen records and I have added in a new one, since the new addition I get the attached 404 error.

I have tried remaking the whole thing (twice!) and publishing the problematic screen shot on its on, which works fine.

Any suggestions welcome, I am completely stumped!

7 Replies
Ashley Terwilliger-Pollard

Hi Suzanne,

If it uploaded normally to SCORM Cloud that's a good sign in terms of the file being ok. Have you reached out to your LMS team to see if they had any thoughts? Here is a good article on general troubleshooting as well, and some further information on troubleshooting with SCORM Cloud.