Hi there, Cheryl. I see the same thing with your course. It looks like it was published with update 12 of Storyline 2. We enhanced our support for newer versions of Chrome with update 13. Could you install the latest version of Storyline 2, republish this course, and let me know if you still can't tab?
Hi there, Cheryl. My team and I did some further testing, and we're also seeing issues with tabbing content in the latest update of Storyline 2 (you can download it here).
I'm going to write this issue up for us to investigate. I'm sorry I haven't discovered a workaround yet, but I'll keep you posted.
Hi again, Cheryl. I must apologize -- I missed our system requirements for Storyline 2 and accessibility. While newer versions of Storyline include accessibility support in HTML5 output, Storyline 2 does not. Accessibility functions are supported in the Flash output when hosted in Internet Explorer 11.
I'm sorry to have overlooked this point the last few days. As you're planning for the future of your courses in a Flash-free world, feel free to have a trial of Storyline 3 or Articulate 360 for the best in HTML5 support. No strings - your files will be backed up in Storyline 2 format if you decide you need to stay with that version.
6 Replies
Hi there, Cheryl. I see the same thing with your course. It looks like it was published with update 12 of Storyline 2. We enhanced our support for newer versions of Chrome with update 13. Could you install the latest version of Storyline 2, republish this course, and let me know if you still can't tab?
Thank you!
Hello Crystal,
I have checked for updates - it says there are none to apply
I have re-published to create the HTML5 and opened in HTML5 and I get the same problem.
I have not republished on the website yet.
Should it have worked?
Cheryl.
Hi there, Cheryl. My team and I did some further testing, and we're also seeing issues with tabbing content in the latest update of Storyline 2 (you can download it here).
I'm going to write this issue up for us to investigate. I'm sorry I haven't discovered a workaround yet, but I'll keep you posted.
Hi again, Cheryl. I must apologize -- I missed our system requirements for Storyline 2 and accessibility. While newer versions of Storyline include accessibility support in HTML5 output, Storyline 2 does not. Accessibility functions are supported in the Flash output when hosted in Internet Explorer 11.
I'm sorry to have overlooked this point the last few days. As you're planning for the future of your courses in a Flash-free world, feel free to have a trial of Storyline 3 or Articulate 360 for the best in HTML5 support. No strings - your files will be backed up in Storyline 2 format if you decide you need to stay with that version.
Thanks for getting back to me.
You might want to put a couple of provisos here https://articulate.com/support/article/Articulate-Storyline-and-Section-508-Accessibility
I found this confusing as it seemed to indicate it should work for me.
Regards,
Cheryl.
Thanks for that feedback, Cheryl. I'll definitely bring this up with our team for consideration.
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