Accessibilty Sizing issues

Oct 08, 2021

My most recent course has been created from the same template as my others, but since the update, some of my titles are resizing to 9pt from 36pt whenever accessible text is clicked. It resizes some text to 9pt also when it should be 20pt. I have checked each slide and can't see any differences between those that resize and those that do not. I have changed the settings to both expand height/fixed and this doesn't help. Can anyone suggest why this is happening and what I need to do to sort it please?

 

Thanks

1 Reply
Becca Levan

Thanks for reaching out, Janine! Sorry to hear you're having these issues since updating. We're happy to help!

I want our support engineers to help troubleshoot this, so I've opened a support case on your behalf. Could you share the .story file via the upload link I just emailed to you? We'll reach out with the next step after investigating your file!